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Others say...

"Very disappointing"
I've used Quicken 2004 & 2007. I would pay double to use my 2007 again. 2010 is slow and the navigation is clumsy!

"Don't ever buy from Intuit"
The software is hard to use and doesn't track loans automatically. Also, if you do buy, get it off the shelf from a reputable place. I bought this as an electronic download and tried to return it and it seems I'm out my $75. I followed the instructions to return it and they simply ignore my emails or tell me to be patient (more then 45 days).

I won't ever buy anything from this company again.

"Ugh. It is still Quicken."
Now that Microsoft Money will leave the field, I decided to try Quicken again after a hiatus of several years. This edition reminds me of why I switched to Money originally. Money had a cleaner interface for investments, didn't show as a "holding" securities that were no longer owned and had a zero number of shares held and was just a more intuitive interface. Quicken still does a poor job on tracking option positions and prices.

The good news, such as it is, is that my data from Money mostly transferred intact. But it did a fairly poor job of transferring securities transactions where options were involved.

I am still looking for a decent financial program that caters to individuals with serious investment activity.

3/22/2010 -- Now I find that Quicken won't download security prices for some unknown reason. No solution from Quicken Customer Service, although they mention possibly "corruption" which the filters don't find. I really don't like Quicken.

4/20/2010 -- My capital gain/loss reports don't include all of the securities transactions I have entered but I have specified that the report is to include all securities. I hope that the transactions Quicken leaves out of the reports show up in my Turbo Tax next year, but I have no way to know until tax time in calendar 2011. Another not so reassuring situation.

"File Corruption Everywhere"
I have been a Quicken user since 1989 (yes, the DOS version). I have dutifully upgraded every couple of years to stay current with all the changes to on-line banking, OFX, and so on. Although the Quicken file that I use has been paired down every so often (year end copy, and basic on-line payee management and so on), the file itself is the same one that I started all the way back then. I have always marveled at the negative reviews I read about Quicken every year because I have never had a serious problem in all this time. Every release always successfully converted my files and there were never any issues. That is, until I upgraded to the 2010 version. Now, I have rampant file corruption and my .qdf file is just a mess. Validate and Super Validate both report problems with transactions that are 3 - 5 years old. A recurring payment that was happily in place for the last 3 years suddenly just quit paying and was reported so to the bank. When I try to set the payee up again, Quicken refuses to let go of the entry. Although Quicken tells me it is gone, it re-appears the next time I open the product. I figured it was time to do some major housecleaning to my Quicken file so, after taking a backup, I proceeded to remove all accounts that had been closed and transactions that were older than a year. The result? All my on-line payees disappeared within Quicken (the bank still had them) and the next time I tried to connect to the bank, Quicken tried to send it transactions that were processed over a month ago. The reconciled transaction appeared in my register from when I first initiated them, but the on-line connect screen insisted that these long ago processed transactions be included in the current update. I figured that before I tried anything else I better talk to Intuit to see what I was confronting. After wading through all of the on-line help, I finally found a way to talk to Intuit. They asked me to provide them my contact information and they would call me back within three hours. That was two days ago...no contact of any kind.

I have always been a big fan of Quicken, but clearly something has changed at Intuit when it comes to the quality of the product and support with the release of 2010. If you are a long time user of Quicken, I suggest great caution with this update, you may find your bank calling you looking for your car payment, the one that you thought was paying itself automatically. After all, why would this month be any different?


"Admirably Accomplishes the Job"
I'm a convert from MS Money, which was a free application offered with a laptop purchase long ago. I was never satisfied with MS Money and as a consequence I managed most of my budgeting and bookkeeping via spreadsheets.

Because I could never easily leverage my bank's ability to download transaction history (combined with my strict use of debit cards for 99% of purchases), spreadsheets were hard to manage and I frequently fell out of the habit of using them.

I hadn't tried Quicken in the past because of a rather disappointing experience with Quickbooks. However, that was nearly a decade ago and I was really desperate for a better way to budget and track against it. To my pleasant surprise, Quicken has done the job quite well.

Overall, it's much easier to use than MS Money ever was and the built-in data feeds from my banks was a great help. Rather than pulling a file off the bank's website and then uploading into Quicken (followed by the always-painful manual sync and reconciliation process), Quicken handles all of the work behind the scenes.

There -is- a learning curve to the product, but it's no more severe than any other average application I've used. One nice touch for anyone less inclined towards tweaking is the way that Quicken handles assignment of expense/income category assignment and payee memorization. When you change the name of a payee in a register entry, Quicken will create rules to re-name that payee in the future. If you'd like to manually edit the rules yourself, you can. In fact, you can go just about as far down into the detail of this process as you like, or alternatively, not at all, without sacrificing any other functionality.

On the downside, the product could offer more guidance and provide more notifications on what it is automatically handling, especially when creating a budget. The process is very simple, but unlike tracking expenses and income, creating recurring payments and deposits is a bit of a challenge. Quicken handles most of it for you, but if you want to customize, it seems like you'll need to provide a lot more detail than you may expect (especially in cases when you're setting up a paycheck, where Quicken would like you to use your last check stub to create the recurring event).

However, that functionality isn't a required element for a successful implementation of a budget. I've been able to work with the current automatically generated bills and income with little problem so far. I have no doubt that I will want to add the additional detail in the near future. I am very glad, though, that I'm not handicapped in the near term.

Finally, the Amazon software download functionality satiates my need for instant gratification. It's not a burden to install - just an extra step, and a one-time event at that. You can burn the application to a CD or back it up elsewhere once you've downloaded it for security's sake.

 

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- Quicken Premier 2010 has all of the features of Quicken Deluxe, plus investment management tools to help track your portfolio performance and help maximize your investments
- Organizes your personal finances and makes portfolio management easier by bringing your accounts together in one place
- Helps you choose the right investments to reach your goals; identifies ways to minimize taxes on your investments
- Shows where you're spending and helps you see where to save
- Helps you stay on top of bills and avoid late fees with alerts on upcoming payments



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"Not much has changed in 6 years", First, you cannot get a refund from Amazon on downloaded software. So I won't be doing that again to save a buck.

Started off years ago with Quicken. Switched to MS Money around 2004, but Money will not be supported in the near future. In my opinion this Quicken product is a step backwards. Slow account updates compared to MS Money. Multiple requests for security from same bank with multiple accounts, never had this problem with MS Money. Cryptic account update messages. Clunky user interface for a "Premier" product, maybe they meant "Premiere".

"First time I got my stuff together.", If you are setting out in life and trying to understand were your cash goes. Get this. It is simple and if you take the time can offer a lot of intel on how your spending and how to save. Love it can accesses all my accounts for me.

"Quicken Premeir 2010", I have been using Microsoft Money for many years but needed to upgrade from the Money 2007 version I have been using since I just bought a new computer. Since Microsoft no longer sells this product, Quicken was the only answer. After reading the reviews I was not quite sure what to expect when installing and using Quicken.

I can say I am very happy with the product. Quicken installed easily. It quickly found and downloaded all my credit card, savings, and checking account information. Next for me to try is the downloading of IRA account information. It took a little while to get used to the navigation features of the product but after using Money for so many years, this was to be expected. I would recommend this product for anyone switching from Microsoft Money.

One note; I am using Windows 7 Ultimate, 64 bit version on my new computer.

"Converted Money User", Background

A Microsoft Money user since Money 2005, I found myself on the "losing" side of a two-way battle between Money and Quicken for the personal finance software space. When Microsoft made the announcement that Money was no longer going to be supported or updated, I knew I had to make the switch. I wanted to change over to Quicken quickly so I could successfully run both programs concurrently for a few months.

My use of Microsoft Money Deluxe

I basically used the Deluxe version of Money to adhere to a budget, manage income and expense transactions, as well as forecast how much money I would have by a certain date. To accomplish the last goal, I used the Money program to created reports which I downloaded into Excel, and then kept up with formulas in an Excel spreadsheet. I did not use the bill pay or planning features.

My intended use of Quicken Premier

I wanted to make the step change that I avoided with Money because it would involve a lot of work - namely, this was treating all transactions as a change to net worth instead of a just an income or expense item. For example, in Money I simply treated my mortgage payment as an expense. In Quicken, I am now treating the interest payment as an expense and the principle payment as a transfer to reduce my mortgage loan principle. In other words, after working with Money for some time I realized I did not set things up optimally, so I used this forced change as a way to start over and do things the right way. I could have done this with Money as well, but I never did because I had so much history and other processes/macros set up. Also, I intended to do everything in Quicken, which is why I stepped up to the premier version from Money's deluxe version.

The transition

My experience actually importing Money data into Quicken is not as bad as other reviewers have reported. All of my transaction history ported over with minimal effort. All in all, I would give this an 8/10. I will make some notes below that prevent it from being a 10/10 that hopefully Intuit can address:
* The Money transactions port over as ALL CAPS while the new Quicken transactions are in Proper Case. Quicken reads this as two different payees - so automatic bill setting and getting history by payee is not ideal
* Because of the point above, there are a number of duplicate transactions for the weeks that financial institutions currently report - usually the current 90 days.
* The default categories in Money transfer over fine and are sometimes changed to the default equivalent in Quicken, which is fine. However, for user-defined categories there is work to be done. For example, I had created City Income Tax as a subset of Tax in Money, but Quicken does not recognize it as a tax.
* I do not like how Quicken puts the cash part of investment accounts as a separate entity from the non-cash part. In Money, my IRA was simply one account and there was a subset of transactions that were investment or cash related. In Quicken, they are two accounts - which is an awkward way to handle it. When I try to change the new "cash" accounts to investment accounts, Quicken stops me saying it will delete all cash transactions. Not wanting to recreate 5 years of investment transactions, I let it have its way.

First Month Experience

If you are like me, it could take a lot of time to make the transition. I literally spent HOURS getting everything right, despite starting from a very clean Money file. Again, I think the bulk of this is because I fundamentally wanted to change how I worked in Quicken relative to Money. It would have taken a good deal of time to have made the change in Money too. However, I was new to Quicken so things were simply taking me even longer. The export to text feature is not nearly as good as Money's export to CSV feature, but I hope to rely less on exporting anyway. As of now I have all transactions in, all bill reminders set, a Spending Planner created, and a good sense of holistic Net Worth.

The interface

Others have mentioned it, but the interface really is not as slick as it is in Money. The best way I could put it is that Money looks like it was created by professional programmers while Quicken looks like it was created by amateur programmers. However, with the clunky interface also comes greater flexibility to do/change things and more speed to create reports. I am more of a function over form kind of guy, so I think the tradeoffs are mostly positive.

Conclusion

Despite mentioning things in my review that I did not like, I am happy overall with the change. There really isn't anything Money Deluxe 2007 could do that Quicken Premier 2010 can't. It might do things differently, which longtime Money users might find quirky, but it does them (at least stuff I did). While it might look rough around the edges and take you a long time to get it exactly as you want it, it is probably a better program than Money overall. I am continually impressed by how flexible the program is and how many "I wish Money could do..."s that it can do. Put another way, after 5 years of working in Money, I am pretty much 100% on Quicken and have had it for just a month. I feel I have a better understanding of my net worth and my day-to-day cash flow. The program has enough features and reports that I no longer feel the need to supplement it with Excel work as I did with Money. In summary, I recommend making the switch, prepare to spend a lot of time getting it the way you want, and get to know some of the neat things that Quicken can do.


"Refund when something freezes over", Product comes with 'unconditional refund'.

I decided to take them up on it do to quality issues.

Back and forth trying to make them perform on the refund has been taking
place for a number of months now.

The will continue to promise, but it never actually happens. Completely run around
using a bunch of Indians as a buffer between you and Intuit that cannot be breached.
They have my money and they are keeping it. Game over.

Now they will have to do the work to get the mark off their Better Business Bureau report.
I doubt this approach saved them any money.

Complete Smucks.



 
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Read this reviews before You buy...

"Only if you must", I've been using Quicken for many years to track spending, bank accounts, etc. I think it does the job quite well.

I'm only upgrading because they are forcing us 2007 users to upgrade or lose the ability to download bank transactions.

From what I have seen so far they are just changing the screens to be changing them. No real function upgrades that I ever use.

I had zero problems downloading the sw and upgrading. I did do a full backup just in case but it took care of everything quite nicely.

"Quicken is Wrong", To start, I have been a Microsoft Money user since 2004, and was saddened to hear that Microsoft has stopped producing/supporting their Money product (which is understandable, but sad nonetheless). I keep track of virtually every cent that comes through our household, and Microsoft Money allowed me to do that. So when I found out that Money will be no more, I decided to make the switch to the only other mass-market desktop financial software, Quicken by Intuit.

Second, for credibility, I am a software engineer. It's what I do, it's who I am. The software I write (for a software company, no less) has to meet certain requirements as far as usability and functionality are concerned. In addition, I maintain my own high standards of software that I develop, and is something that I do not take lightly.

I was a bit skeptical at first making the move to Quicken; their Microsoft Money import program lended more peace of mind, so I purchased it using Amazon's software downloader. Downloading Quicken and installing it was easy, and no problems were encountered. I decided to make the switch from Money to Quicken on January 1, 2010, since it seemed like a nice round number. In short, after using Quicken for a little over a month, I have abandoned Quicken completely and have moved back to Money, taking the time (about an hour) to get my finances over the past month up-to-date in Money. As a software engineer, I find it hard to believe that Intuit would have released seemingly "beta" software as a viable product. It was buggy, it didn't track my finances correctly, if at all, and the user interface was illogical. Some examples:

1. My wife and I own two houses, and thus have two mortgage payments. I like to see the progress of these mortgages being paid off, and in Microsoft Money, the mortgage payments were split up between principal, interest, and escrow. Quicken, apparently, does not keep track of this breakdown: in their bill reminder, the mortgage payment was not assigned to any category. Thus I had to manually split the mortgage payment into its respective "buckets". Of course, I don't know how much of the payment is for principal and how much is for interest, I expect the financial software to tell me that. Microsoft Money 1, Quicken 0.

2. My wife and I work at the same company. I like to keep track of gross income of each paycheck along with its deductions. This was easy in Microsoft Money: my wife and I get paid on the same day, of course, and the two deposits would show up, each with their own separate respective amounts. In Quicken? Nope: two paycheck deposits showed up, but they were both for the same amount! My wife and I do not make the same amount, which means one of those deposits is wrong. It also means that all of the deductions are wrong, meaning I had to go in and manually enter the gross pay and deductions for my wife's paycheck. That is ridiculous. Microsoft Money 2, Quicken 0.

3. Microsoft Money's Lifetime Planner said that my wife and I were set for the rest of lives, even through retirement. Quicken's lifetime planner says that we'll be bankrupt by 2012. I find the latter hard to believe given our current income-to-debt ratio. Microsoft Money wins.

All in all, I was disappointed with Quicken. I looked forward to keeping track of finances in Money; when I dreaded logging into Quicken to do essentially the same thing, I knew something was wrong. I never needed a how-to resource for Money, as it flows logically and expectantly; when I was considering purchasing "Quicken for Dummies", I knew that something was wrong. Reports in Microsoft Money were eye-catching and informative; when I couldn't describe how the same reports look in Quicken because they're blank ALL THE TIME, I knew that something was wrong. Quicken is wrong. I do know how to use computer software -- I write it! Please, Intuit, live up to your name and produce something intuitive, and then we'll talk. But until then, I will continue using Microsoft Money for as long as I can...

"Still trying to figure it out", I had to buy this since Microsoft Money quit making their product. I am still trying to figure the program out. Sometimes when I enter amounts they get deleted. It is very frustrating when you are reconciling a bank deposit only to find that you have to go back and re-enter 20 amounts.


"Quicken 2010 Premiere Download Upgrade from 2008 Deluxe", I was concerned after reading all of the negative reviews, which seem typical for Quicken upgrades, but I had been experiencing extreme downloading slowness, long start up and shut down, and a persistent internet explorer script error with my 2008 Deluxe version. I've been using Quicken for more than a decade and have a total of 22 banking and investment accounts that I download daily. I'm very dependent on this program. Some of the investment accounts date back more than six years. I made the upgrade directly through intuit because of the chance they would send a $50 amazon certificate to the first 50 users to upgrade (won't know this for 4-6 weeks.)

RESULT: This was the fastest,smoothest upgrade download from Quicken I've experienced. It took minutes to download and the new interface came up immediately, all data intact. When I did a one step update (holding my breath), the downloads took place much quicker than with my 2008 version. The only glitch was with a few downloaded transactions that were duplicates and wouldn't match up manually with already downloaded transactions. Only time will tell if this is persistent issue or a one time issue on set up. Also, start up and shut down now happen in a few seconds--a big improvement over my older version where it took much longer and seems to have difficulty loading and displaying. And happily. the annoying internet explorer script error dialog box is no longer around. All in all, I'm a very happy long-time Quicken user and this upgrade looks like a winner.

"No great improvement. Save your money.", Basically the upgrade was a waste of money. They have added "features" that I don't find useful. It now defaults to showing possible tax items in the register view. A lot of mine were wrong and I felt it was just an ad for Turbo Tax. Finding how to turn it off was difficult at best. Doing a search did not provide an answer; no surprize there since Intuit probably wants the constant Turbo Tax reminder. They also still have not given users the ability to adjust the view on the Investing account overview page. There is a lot of wasted white space in some areas and then windows that you have to scroll to see all the information. Doesn't make sense to me why they can add some user controls. I have used Quicken since 1989 and think it is a nice product. It just isn't user friendly. Save your money on the upgrade.

 
 
 

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