Why I buy this one ?
- Advanced backup and recovery for the PC
- Create backup images without restarting Windows
- Incremental backups save time and disk space
- Schedule backups to run automatically
- Includes Norton Ghost 2003 for extended backups

What our customer's say!

"Good product,. Too bad it's Symantec", Ghost 9.0 et al was originally Drive Image by Powerquest. Drive Image was a
great product with good support. Symantec bought Powerquest and renamed Drive
Image "Norton Ghost". I only bought Ghost because I know Drive Image is a
good product. Symantec added a few inconsequential features but now provides
zero technical support. Good luck if you have a question not on their FAQ site.
Every year Symantec does another insignificant change, calls it a higher
version and charges twice what Drive Image cost, again with no support.
Try Acronis next.

"Ghost 9.0 is really a Ghost", I have never had a product perform as badly as this one has - it simply is a very slow process, it doesn't deliver an image that is complete or actually makes a boot image as promised. I want to return it.

"Has saved my data numerous times", Norton Ghost 9.0 has saved my neck (my data) on several occasions.
Thanks to a glitchy motherboard I experienced frequent crashes resulting in corrupted harddrive data. However, each time I was able to quickly and entirely recover my system from drive images previously created with Norton Ghost.
Also useful is the ability to mount the drive images.


"Great program - IF you're into the Blue Screen of Death!", Installed this on my laptop and it worked great until I had to use the Recovery Disc to restore a backup from DVD. Ghost recorded the DVD using multiple sessions and the Recovery Disc could only read the 1st session; pretty lowsy glitch. Fortunately I had a spare PC to re-record the DVD using single session - albeit manually. Other problem I had with this is that on my main computer in Windows XP SP2, it would always give a BSOD crash every time I tried to use it. The low-level driver wasn't cooperating - even after I removed everything else I could think of. Bottom line: this is NOT worth the money. The features are great and it has potential - but only when it works. I'm going to try something else.

"I might as well flushed my $$$", Ghost 9 was supposed to be an improvement? When you try to clone your boot drive it will copy everything but it will re-assign your system folder to the drive letter that windows has assigned to it. Making the new drive useless, of course. Their website is NO help and their support people can't even read the manual they were given.

Buy Acronis True Image 9.0.

Read this reviews before You buy...

"great-- *IF* it works for you", The problem with Norton Ghost is that it seems to have problems with some computers and settings, and if it does, it is impossible to get it to work, or to get any meaningful help from the folks at Norton.

My wife and I own different Toshiba laptops. For hers, Ghost works perfectly. For mine, installing Ghost causes my computer to blue-screen every time you turn it off, and it never successfully made a backup.

As a PC technical support guy, that's what I see in the world. When it works, it's golden. When it doesn't, no power on earth will budge it.

Buy it, and if it doesn't immediately work for you, uninstall it and move on to some other product.

"Ghost remains ghost when you try to recover bootable image", Good: To make full/incrimental image with password protection.
Bad: Tried many different methods to restore the image as a bootable drive and never get it to work. Gave up after struggling 3 weekends.
Bottomline: If you are looking for a file backup/restore with password protection it is a good application but you may be disappointed if you want to restore complete image as bootable drive.

"Unable to perform any useful task, terrible support", I used Ghost once a few months ago to make a boot disk. Worked ok. My hard drive failed recently, so I tried to use Ghost again. After about six hours of failed attempts (it would copy the disk, but the disk wouldn't boot), I downloaded the free demo of Acronis Trueimage. First time I used it, I got a bootable disk. Acronis has user interface issues, but it did its key job well.

The user support for Ghost (an automated FAQ) has failed to answer every question I asked it. It yields "Sorry, the page you have requested is not available.", then shunts me to a strange interface that doesn't work either. Also, when I try to back up, I am allowed to specify any of the disks I have as sources, but only my boot drive appears as a target. Since it is the boot drive that I want to back up, this prevents Ghost from working for me at all!

To understand this review better, let me state my tech bona fides. I in no way claim to be a computer expert, but I do have degrees in chemical (PhD) and electrial (MS) engineering, used to manage a DEC VAXCluster, and write computer models for a living.

This software and support are so bad it makes me doubt that Symantec still employs software engineers. I will definitely check out Trend Micro's PC-Cillin antivirus next time my Norton subscription lapses.

"It just doesn't work", After purchasing and installing Ghost, I was able to make the first backup, but subsequent backups won't work after installing the latest upgrade to XP. You will find hundreds of complaints about the same inability of this software to work with the latest version of XP. Symantecs seems to not care about this 'minor' problem as long as they can keep selling it. You'll get an exception error when you try to backup or restore so it is essentially useless. Symantec stinks.....

"If you truely value your data, consider another more dependable product.", I have been performing system backups with Ghost 9.0 for over a year now, with no problems. Recently, my system disk crashed twice in a matter of a month. The first time I spent four days getting everything to work again using Ghost restore. Barely got it. The second time I was not so fortunate. I am seeking another means of data backup. This version is half of what the previous versions were.
PROS:
Nice, easy interface. Backup data without rebooting or shutting down.
CONS:
Resource intensive! The snapshot feature that allows you to backup while you "work" is a resource hog, whether you are doing backups or not. It has proven unreliable for me, overall, mainly due to poor restoration features. Backs up great! But if you want to restore... uh, sorry!
And of course, Norton's support is sub-par. Hope you can surf support websites well and speak Indian.

Don't buy it. Give your money to another company that put some real thought into their product, and supports it. Or use an earlier version.